TERMS OF SALE - RETURN TERMS

If you are not completely satisfied for any reason, we will gladly accept your return within 30 days.

If you are interested in a different size or colour, you will need to return the item(s) and place a new order. Your return will be refunded once it has been received and processed at our warehouse.

Returns must be unworn, in the state you received them and in the original packaging (including the hand tag).

Return your order
How to make a return
returnsCreate a "return label"
returnsPack the products with the return label
returnsDrop the products or hand them to the carrier
returnsWait for return confirmation and refund

Attention: If you have made a purchase prior to June,14 you don't need to fill any online form.
Instead, please follow this simple procedure:

1) Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
2) Pack the items in the order box (or any rigid carton box) and stick the pre-paid UPS label over the prior delivery information. Using the label provided will guarantee a refund in the event of theft or loss during delivery to our warehouse in Italy.
3) NB: If you are shipping from the EU, please fill out 5 copies of the Returns Proforma Invoice that came with your parcel. If the forms are not complete, the package will not pass Customs and will be returned to you. Contact UPS (www.ups.com) to arrange the pick-up of your package wherever you wish.
4) Contact UPS to arrange the pick up of your package wherevere you are.